Terms and Conditions
Welcome to www.vslifestyles.com (“Site”), operated by One Lifestyle Management LLC (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with our services.
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information that you voluntarily provide or that is automatically collected when you use our services.
A. Personal Information
We may collect the following:
- Full name
- Billing and shipping addresses
- Email address
- Phone number
- Payment information (processed securely via third-party providers)
- Purchase history
- Any personal messages or inquiries sent to victoria@vslifestyles.com
B. Automatically Collected Information
Our website may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent on our Site
- Cookies and tracking technologies (see Section 5)
2. How We Use Your Information
We use your information to:
- Fulfill and manage your orders
- Provide customer support
- Send order confirmations and updates
- Respond to inquiries
- Personalize your shopping experience
- Improve our website and marketing efforts
- Comply with legal obligations
3. Sharing of Your Information
We do not sell your personal information. However, we may share information with:
- Trusted third-party service providers (e.g., payment processors, shipping companies, IT support)
- Legal authorities when required by law or to protect our rights
- Business partners in the event of a merger, acquisition, or asset sale
All third parties are required to handle your data with care and in accordance with applicable privacy laws.
4. Data Retention
We retain your information only as long as necessary to fulfill the purposes described above, or as required by law. You may request deletion of your data at any time by contacting victoria@vslifestyles.com.
5. Cookies & Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience and track performance. You can disable cookies through your browser settings, but this may affect certain features of the website.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access or correct your personal data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent to data processing (where applicable)
To exercise any of these rights, contact us at victoria@vslifestyles.com.
7. Data Security
We implement industry-standard security measures to protect your data. While no online platform can guarantee absolute security, we strive to safeguard your information from unauthorized access or misuse.
8. Children’s Privacy
This Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have unintentionally collected such data, we will delete it promptly.
9. International Users
If you are accessing the Site from outside the United States, be aware that your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction.
10. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a new effective date. We encourage you to review this policy regularly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
One Lifestyle Management LLC
Email: victoria@vslifestyles.com
Website: www.vslifestyles.com
Return and Refund Policy
Thank you for shopping with VS Lifestyles. We are committed to offering a curated selection of authentic, high-end luxury goods. Due to the rare, pre-owned, and exclusive nature of many of our items, we kindly ask that you review our return and refund policy carefully before making a purchase.
1.
All Sales Are Final
All purchases made on www.vslifestyles.com are final sale and non-refundable. This includes all items sold as new, pre-owned, vintage, or rare. We do not accept returns, exchanges, or cancellations once an order has been placed.
2.
Authenticity Guarantee
We stand behind the authenticity of every item we sell. All items are thoroughly vetted and sourced through our trusted global network. If you believe there is a concern regarding authenticity, please contact us immediately at victoria@vslifestyles.com within 3 days of receiving your item. We may require supporting documentation from a recognized third-party authenticator for review.
3.
Incorrect or Damaged Items
If you receive an item that is significantly not as described or arrives damaged in transit, you must contact us within 3 business days of delivery at victoria@vslifestyles.com. Please include:
- Your order number
- Photos of the item and packaging
- A detailed explanation of the issue
Each case will be reviewed individually, and if we determine that the issue warrants a return, we will provide instructions for next steps. Approved returns must be unused, in original condition, and include all packaging, accessories, and documentation.
4.
Shipping and Insurance
All items are securely packaged and shipped with full insurance and tracking. We are not responsible for lost or stolen packages once marked as delivered. Please ensure that your shipping address is correct and secure at the time of order.
5.
Customs and Import Fees
International customers are responsible for all customs duties, VAT, or import taxes that may apply upon delivery. These charges are non-refundable.
6.
Contact Us
If you have any questions about an item before purchasing or need support after your order, please contact:
One Lifestyle Management LLC
Email: victoria@vslifestyles.com
Website: www.vslifestyles.com
Copyright © 2025 VS Lifestyles - All Rights Reserved.
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